GENERAL PRACTICE
LES ETANGS
NL – FR – EN
Residence Capri
square Jean Hayet 14
1070 Anderlecht
• Dr. Tim Hilgert – recognised general practitioner
• Dr. Indra Van Hoorick – recognised general practitioner
• Dr. Inès Janssens – general practitioner in training
She is a qualified doctor, works completely independently, sometimes seeks advice fromthe other practitioners
• Evelyn Verhoeyen – nurse
She supports the practice with medical and administrative matters such as makingappointments, measuring blood pressure, taking blood samples. Like the doctors, she issubject to medical confidentiality
CONSULTATION BY APPOINTMENT ONLY
• Preferably by an appointment online 24/7
• Also by telephone on working days between 9AM and 11AM
• Please indicate the reason for your visit
• There are no free consultations. In the online diary ‘Dagafspraak’ is released the same day from 6AM
• An urgent problem and the online agenda is full ? Don’t hesitate to call us. We will certainly find a place for you
• Take care of yourself, the other patients and the doctor
URGENT MEDICAL PROBLEM
• Call to the practice
• Before 9AM and in the absence of Ms Evelyn, the phone is transferred to the Télésécrétariat
• Between 7PM and 7AM, including weekends, the phone is transferred to:
Garde Bruxelloise for
General Practitioners in Brussels
Tel: 02 201 22 22 or 1733
avenue Albert Decoster 3
1070 Brussels
(Entrance via Polyclinic Bracops Hospital)
• Monday to Friday from 7AM to midnight
• On weekends and public holidays from 8AM to midnight
Website: https://www.gbbw.be/
HOME VISITS
• The doctors only make home visits to people who cannot or have difficulty moving around
• We only make house calls in Anderlecht
• Non-urgent home visits should be requested between 9AM and 11AM
• Non-urgent house calls requested after 11AM, will be scheduled the next day
NEW PATIENTS
• You do not have a GP, you live nearby and you can get around
• Send an e-mail to etangs@helix-anderlecht.net
• You will be invited for a first interview
BLOODTEST
• To make an appointment for a blood test, contact Mrs Evelyn by phone
• Every day between 9AM and 11AM except on Wednesday
• From now on, appointments can also be made via the online agenda
CONTACT THE CABINET
BY PHONE
- We receive a lot of phone calls. Only call if you really need to
- For appointments and administrative information: call between 9AM and 11PM
Mrs Evelyn answers the phone - To speak to a doctor: call between 12AM and 1PM
- Dr. Van Hoorick: Monday and Thursday
- Dr. Hilgert: Tuesday and Friday
- Dr. Janssens : Wednesday
VIA EMAIL
- No medical data will be exchanged in this context. Even in an emergency
- You can only contact us by e-mail for administrative matters
- e-mail : etangs@helix-anderlecht.net
PAYMENT OPTIONS
• Cash
• Bancontact
• QR code Bank App
The doctors’ fees are in accordance with the current NIHDI standards
Would you like a printed Practice Leaflet ? Take one from the waiting room or downloadthe latest version here (coming soon)
HOLIDAYS
check the Dutch or French page
TIME SCHEDULE CONSULTATIONS LES ÉTANGS
MONDAY
Morning
Dr Hilgert
Dr Van Hoorick
Afternoon
Dr Janssens
Dr Van Hoorick
TUESDAY
Morning
Dr Hilgert
Dr Van Hoorick
Afternoon
Dr Hilgert
Dr Van Hoorick
WEDNESDAY
Morning
Dr Janssens
Dr Van Hoorick
Afternoon
Dr Hilgert
Dr Janssens
THURSDAY
Morning
Dr Hilgert
Dr Van Hoorick
Afternoon
Dr Hilgert
Dr Janssens
FRIDAY
Morning
Dr Hilgert
Dr Janssens
Afternoon
Dr Janssens
Dr Van Hoorick